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英语翻译I recently received the Louis Vuitton handbag.The proble

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英语翻译
I recently received the Louis Vuitton handbag.
The problem is that Belgium customs have tried to open it for their routine checks by using a thin knife and they cut trough the cardboard in wich it was packed all the way trough the bag into the leather of the handbag.That leaves the handbag dammaged with a 10cm or 4inch knife cut.
Who is responsible
I called customs for complaining and customs administration send me trough to customs control department.They claimed taxipost (shipping from customs to my home) was further responsible and wouldn't give me anymore explenation.But since they made the cut,I think they would be responsible for dammaging what they handle.They also told me that the supplier is responsible for good packaging.So I'm sitting here with a dammaged item and no one claimes responsability.What can I do Or what can you do
But I do want to thank you because the handbag is really beautifull
greetings
Louisa
英语翻译I recently received the Louis Vuitton handbag.The proble
我已经收到路易斯威登的手袋
问题是在通过比利时海关安检时,工作人员要开箱检查,在检查过程中,刀子在手袋上刮出一道10厘米(4公分)的口子
这个责任谁来负责?
我通知了海关管理人员并一同去了管理部门,他们只提到关税问题,其它问题拒绝解释.但我认为他们应该对划破手袋负责.海关人员还提到手袋的厂家应该负责.说到最后都是在推卸责任,我该怎么办?或者说你们是否能帮忙解决这个问题?
最后,手袋很漂亮
此致
路易斯