英语翻译In viewing services as pay for performance in which valu
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英语翻译
In viewing services as pay for performance in which value is coproduced by client and provider,there are at least three types of performance of interest to providers:high talent performance (trained chef),high technology performance (order dinner from a website),and routine performance supported by superior environment (service personnel with average abilities,a good cook book,and a well equipped kitchen).When thinking about getting more systematic about service innovation,firms can invest in talent,technology,or provide a superior environment for performance.Talent allows for the opportunity to provide the widest range of services for a client with the greatest levels of unique customization.Technology allows for the greatest efficiencies to be achieved for highly standardized or well-scoped alternative configurations.Environmental supports allow for the greatest flexibility on the part of the provider in finding employees who can perform well for clients with some degrees of customizations.Of course,a service provider may use all these approaches on different client segments.
In viewing services as pay for performance in which value is coproduced by client and provider,there are at least three types of performance of interest to providers:high talent performance (trained chef),high technology performance (order dinner from a website),and routine performance supported by superior environment (service personnel with average abilities,a good cook book,and a well equipped kitchen).When thinking about getting more systematic about service innovation,firms can invest in talent,technology,or provide a superior environment for performance.Talent allows for the opportunity to provide the widest range of services for a client with the greatest levels of unique customization.Technology allows for the greatest efficiencies to be achieved for highly standardized or well-scoped alternative configurations.Environmental supports allow for the greatest flexibility on the part of the provider in finding employees who can perform well for clients with some degrees of customizations.Of course,a service provider may use all these approaches on different client segments.
在看服务价值的薪酬和绩效,是由委托人与coproduced提供商,至少有三种类型的表演感兴趣的供应商:高人才性能(培训厨师)、高技术性能要求从网站的晚餐),和常规性能优越的环境支持(服务人员平均的能力,一位好厨师的书,一个配备厨房).当考虑要对服务创新系统,公司可以投资在人才、技术、或提供优越的环境业绩.人才的机会可以提供广泛的服务客户最大程度的独特的定制.技术允许为最大的效率达到well-scoped为高度标准化或替代的配置.环境支持允许最大的灵活性方面的供应商能妥善发现员工为客户提供一些程度的设置.当然,一个服务供应商可使用所有这些方法对不同客户的细分市场.
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